Overview

Overview Getting started with Hotel Deployment

Dashboard

Reservations and front desk Rooms and rates Housekeeping and maintenance Guests and messages Folios and night audit Payments, refunds, and payouts Cashier and receivables Group blocks Channels Guest governance and approvals Property settings Roles and permissions External dashboards

Storefront

External storefronts

Integrations

Payment providers

How-to Guides

Set up room types and rates Take a walk-in booking Turn over a room Cancel a booking and refund Run a group block Close the day with night audit Reconcile a provider payout

API Reference

Data model GraphQL API Troubleshooting

Run a group block

From tentative block to master folio close.

Create the block

On /dashboard/platform/groups set dates, release date, allocations, and billing type.

Confirm

Move it to definite.

Load the rooming list

Add guests. Bookings are created against the allocation.

Close

After everyone departs, close the master folio.

Cancel a booking and refund

Quote, request, and track a refund.

Close the day with night audit

Reconcile cash, resolve stays, and advance the business date.

On this page

Create the block

Load the rooming list