Take a phone booking

You need canManageBookings. The dashboard has no booking form, so use createChannelBooking.

mutation PhoneBooking($input: ChannelBookingInput!) {
  createChannelBooking(input: $input, idempotencyKey: "phone-1")
}

Example input:

{
  "departureId": "…",
  "source": "phone",
  "paymentMethod": "cash",
  "tickets": [{ "id": "…", "qty": 2 }],
  "addOns": [],
  "lead": { "name": "Avery Collins", "email": "avery@example.com", "phone": "843-555-0100" },
  "participants": [
    { "ticketTypeId": "…", "fullName": "Avery Collins", "age": 34 },
    { "ticketTypeId": "…", "fullName": "Sam Collins", "age": 36 }
  ]
}

• source is phone, walk_up, or reseller. A reseller booking also needs channelId.
• Give one participant for every ticket.
• The booking is confirmed straight away. The seats are checked and held under the departure lock.
• For phone and walk_up a payment record is created for the total. The payment is recorded as taken by staff. Nothing is charged by the server. If you set paymentMethod to anything other than cash, it is stored as a card payment with no provider reference.
• For a reseller on a channel_collects channel, no payment record is created.

Give the guest the booking code. They can look it up on the storefront with the code and email.