Handle a recall
Quarantine lots, notify affected customers, and close the recall.
Open the recall
At /dashboard/platform/inventory choose the product or lots and run the recall action with a reason. Lots become recalled and unsellable. Affected orders are listed.
Notify customers
Record a notice per affected order: channel, outcome, and reference.
Record dispositions
For recalled stock record released, recovered, disposed, or unaccounted with quantity and custody.
Close
Close the recall. It is refused until every affected order has a delivered notice.
For a precaution without a recall use hold or quarantine, then release.