Fulfillment

/dashboard/platform/fulfillment needs canManageOrders. Data comes from groceryPlatformFulfillment.

Record what was picked

For each line, resolveOrderLineFulfillment stores an OrderLineFulfillment with a resolution:

picked: the product was found. Weighed products (pricingMethod weight or volume) take quantity, optional tare, and unitOfMeasure. A unit product picked at a smaller count must use short instead.
short: fewer or none picked. A reason is required.
substituted: a different product replaces it. A reason is required, plus consent fields (consentChannel, consentCustomer, consentEvidence) when staff record the customer's approval.

Quantities are stored in thousandths (quantityMilli). The price is recomputed from the product price and the picked amount.

Customer pre-set: each basket item has a substitution preference (call_me, best_match, refund).
Propose: proposeOrderLineSubstitution sends the shopper a proposed product, quantity, and reason. They answer on /order/[id] with respondToOrderLineSubstitution.
Record: recordOrderItemSubstitution logs one already agreed, which creates an OrderItemSubstitution with customerApproved and approvedAt.

Each line needs a recorded actual and no unanswered proposal.

finalizeGroceryOrderActuals(orderId) totals the picked goods, tax, and fees, and captures payment.

The capture needs a new authorization from the shopper (authorizeOrderAdjustment). Staff recover a stuck one with recoverRevisedAuthorization.

Move the order to packed or ready_for_pickup from the order queue.