Troubleshooting

Error messages and fixes.

MessageFix
Authenticated organization session requiredSign in again
Another billing operation is processing; retry shortlyRetry with the same request
Billing operation claim was replaced; retry with the same idempotency keyRetry unchanged
Appointment is outside published instructor availabilityAdd availability
Instructor is unavailable at this timePick another slot
Member has an overlapping classCancel the other booking
No active membership foundStart or renew a plan
Class capacity exceeds the roomLower capacity
Kiosk search must be between 2 and 100 charactersType more
Guest check-in organization is invalidCheck KIOSK_ORGANIZATION_ID
Discovery organization is not activeReactivate the organization
Invalid discovery date window.Fix from/to
Custom onboarding requires a configurationSend the custom config
Cash close overlaps a previously reconciled periodPick a later period
Checkout session is invalidStart checkout again
Only a paid, unfulfilled checkout can be retriedCheck the Stripe session
Card packages are refunded to the original card from TrainingUse the Training page
Package already has different refund evidenceReuse the first reference
Contact message saved; staff email copy failed:Check SMTP
Member service calendar requires reviewReview the member's calendar