Operations

Notices, cases, policies, facility resources, partner credentials, exports, and payment events.

/dashboard/platform/operations has tabs (operationsWorkspace, participationWorkspace). Most actions go through runOperationsCommand.

  • Member notices: OperationalNotice
  • Cases: incident, inspection, facility closure, financial reconciliation, integration exception, privacy review (OperationsCase)
  • Policy and waivers: ParticipationPolicy and ParticipationEvidence. Publish from Store settings. "Explicit acceptance or staff verification is required".
  • Facility resources: GymResource, with updateGymResourceAllocation
  • Partner credentials: IntegrationCredential, gym_-prefixed, stored hashed, scopes classes:read and bookings:create
  • Exports: exportOperatingData for payments, members, or cases
  • Payment events: replayPaymentEvent
  • Entitlements: reconcileGymEntitlements

Billing

Stats, payment recovery, plan changes, freezes, and refunds.

Reports

Revenue, attendance, utilization, and membership health.