Openship is an order router that connects the places where you're selling to the places where you're fulfilling. It automatically routes orders from your sales channels to your fulfillment partners, giving you complete control over your order flow.

Basic concepts

Shops

Shops represent your online stores where your customers place orders (e.g. Shopify, WooCommerce, eBay, Amazon). Once connected, new orders can be routed to Openship to be fulfilled.

Channels

Channels represent destinations where your orders can be routed and fulfilled. A channel could be an existing platform like your supplier's Shopify shop or a 3PL fulfillment service. It could also be something very simple like adding a row to a Google Sheet or sending an email with the order details. Openship currently only supports Shopify out of the box, but custom channels can be created. Check out this guide to learn more.

Links

Links represent a connection between a shop and a channel. Once linked, new shop orders are forwarded to the linked channel for fulfillment.

Matches

For finer control over the fulfillment process, matches can be created on the product level. Matches represent a connection between your shop products and your channel products. When a match is created between a shop product and channel product, Openship will automatically process that order. Matches can be easily changed between your channel products so you are not locked-in to any one vendor, supplier, or fulfillment system as you scale.