Product Matching
Link products across different shops and channels for automated routing.
Product Matching
Product Matching is the "brain" of Openship. It allows the system to understand that "Product A" in your Shopify store is the same as "Product B" in your supplier's fulfillment system.
How Matches Work
A Match is a many-to-one or one-to-one relationship between a Shop Item (where you sell) and a Channel Item (where you fulfill).
Variant-Level Matching
Openship supports granular matching at the variant level. You can map a "Large Red T-Shirt" in Shopify to a specific SKU in your 3PL system, even if the names or SKUs don't match exactly.
Automated Routing
When an order arrives from a Shop:
- Identification: Openship looks at the line items in the order.
- Lookup: It searches for an active Match for each item.
- Routing: If a match is found, Openship knows exactly which Channel to send the fulfillment request to and which product ID to use.
Creating Matches
Import Items
Connect your Shop and Channel. Openship will automatically import your product catalog.
Select Shop Item
Navigate to the Matches page and select a product from your Shop.
Link to Channel Item
Search for and select the corresponding item from your fulfillment Channel.
Confirm Variants
Map the individual variants between the two systems. You can use the "Auto-match by SKU" feature to speed up this process if your SKUs are consistent.
Advanced Matching Scenarios
Bundling
Map a single Shop Item to multiple Channel Items. When the Shop Item is sold, Openship will trigger fulfillment for all linked items in the bundle.
Multi-Channel Sourcing
Map a Shop Item to different Channels based on availability or shipping destination (coming soon).
Benefits
- Zero Manual Data Entry: Once matched, orders flow automatically.
- Error Reduction: Eliminates the risk of sending the wrong product to fulfillment.
- Scale: Manage thousands of SKUs across multiple vendors with ease.