Introduction

Openship

Introduction

Openship is an open-source fulfillment platform that enables e-commerce companies to create and leverage multi-channel fulfillment.

Bike Central
Order BC-24592
Water Bottle
SKU: 52139803
Bike Pump
SKU: 72384762
Supplier #1
Order VB-30134
Water Bottle
SKU: 81310291
Supplier #2
Order TS-72139
Bike Pump
SKU: 92346793

Basic concepts

Shops

Shops represent your online stores where your customers place orders (e.g. Shopify, WooCommerce, eBay, Amazon). Once connected, new orders can be routed to Openship to be fulfilled.

Bike Central
Order BC-24592
Water Bottle
SKU: 52139803
Bike Pump
SKU: 72384762

Channels

Channels represent destinations where your orders can be routed and fulfilled. A channel could be an existing platform like your supplier's Shopify shop or a 3PL solution like FBA or ShipBob. It could also be something very simple like adding a row to a Google Sheet or sending an email with the order details. Openship currently only supports Shopify out of the box, but custom channels can be created. Check out this guide to learn more.

Supplier #1
Order VB-30134
Water Bottle
SKU: 81310291
Supplier #2
Order TS-72139
Bike Pump
SKU: 92346793
Warehouse #1
Order WH1-42352
Road Bike
SKU: 32432943
Tires
SKU: 93443781

Links

Links represent a connection between a shop and a channel. Once linked, new shop orders are forwarded to the linked channel for fulfillment.

Bike Central
Order BC-24591
Road Bike
SKU: 32432943
Tires
SKU: 93443781
Link
Bike Central
Warehouse #1
Warehouse #1
Order WH1-42352
Road Bike
SKU: 32432943
Tires
SKU: 93443781

Matches

For finer control over the fulfillment process, matches can be created on the product level. Matches represent a connection between your shop products and your channel products. When a match is created between a shop product and channel product, Openship will automatically process that order. Matches can be easily changed between your channel products so you are not locked-in to any one vendor, supplier, or fulfillment system as you scale.

Bike Central
Order BC-24592
Water Bottle
SKU: 52139803
Bike Pump
SKU: 72384762
Match
Match
Supplier #1
Order VB-30134
Water Bottle
SKU: 81310291
Supplier #2
Order TS-72139
Bike Pump
SKU: 92346793
Last updated on July 21, 2022